On-Call Assistance

Plans change, unexpected needs arise, and sometimes you just need a local expert on standby. That’s where Poplar Hospitality’s on-call assistance comes in. Our team is available 24/7 to handle last-minute itinerary adjustments, secure hard-to-get reservations, and provide expert recommendations whenever you need them.

On-Call Assistance

What You Can Expect:

  • Last-Minute Reservation Assistance – Need a dinner reservation or event ticket on short notice? We’ll make it happen.
  • Real-Time Itinerary Adjustments – If plans shift, we’ll modify your schedule, rebook experiences, and handle logistics.
  • Local Expertise & Recommendations – Ask us anything! Whether it’s where to grab a late-night bite, the best bourbon selection, or must-see attractions, we have the answers.
  • Emergency & Special Requests – Need transportation, medical assistance, or a special arrangement? We’ll coordinate it for you.
  • Personalized Support – Whether you require regular communication via text or perfectly pristine printed itineraries, we provide the exact level of service you require. 

Why choose Poplar?

We act as your personal concierge, making sure your trip runs smoothly no matter what. Whether you need last-minute arrangements or expert recommendations, we’re here to ensure your Kentucky experience is stress-free.

Enjoy peace of mind while you travel. Contact us for on-call concierge support today.

More adventures await...

Exclusive Access & VIP Services

Exclusive Access & VIP Services

Insider Access to Kentucky’s Most Coveted Experiences

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Seasonal & Signature Events

Seasonal & Signature Events

Experience Kentucky’s Most Iconic Festivals & Gatherings

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A Day at the Races

A Day at the Races

Experience the Thrill of Kentucky Horse Racing

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